FAQ

FAQ — Frequently Asked Questions

1. What scale are your model cars?
Most of our models are available in popular scales such as 1:32 and 1:24. Each product page includes detailed information about the scale and materials used.

2. Are the model cars made of metal or plastic?
Our models are made from high-quality die-cast metal with plastic details to ensure accuracy and durability.

3. Do the model cars have opening parts?
Many of our models feature opening doors, hoods, and trunks. You can check the product description for specific features.

4. Do you ship internationally?
Yes, we offer free worldwide shipping. 

5. How can I track my order?
After your order is shipped, you’ll receive a tracking number by email so you can monitor the delivery status at any time.

6. Can I return or exchange a model?
Absolutely. If your item arrives damaged or doesn’t meet your expectations, contact us within 14 days, and we’ll help you with a return or exchange.

7. How can I share feedback or suggestions?
We value every opinion! You can leave a review on the product page or contact our support team directly — your feedback helps us improve and bring you even better models.